Description
For our international end client we are looking for a GIS specialist
Start:
Duration: 6 months
Rate: 65/hr
MUST HAVE ENGLISH CV!
Role:
Supports the infrastructure for Technical Professionals operating from various locations around the globe. It includes GIS specific Back End services for the global Geomatics community, which are provided by a virtual team located in Europe, USA and Asia. We're looking for candidates to strengthen the team covering ArcGIS Server and ArcSDE/Oracle operational support, service improvements and technical project lead related activities.
Main activities:
- Provide operational support, with focus on day to day incident management on performance, recovery and interruptions related to ArcGIS Server on Windows Server 2008, ArcSDE/Oracle on Linux.
- Act as interface between Geomatics customers and various Infrastructure support groups providing operating system support and storage/network.
- End-to-end monitoring and problem management across all technical areas
- Work very closely with the customer to provide guidance in the effective use of GIS systems, products and services.
- Application access, recovery & tuning, storage monitoring
- Document, maintain and improve service performance metrics
Participate in global pro-active GIS service enhancements:
- Plan and participate in global GIS Back End ever greening activities (new releases, security patches, application upgrades)
- On boarding (technical, support, finance) of new GIS functionality into the service.
- Deployment of GIS Back End services to new locations around the globe liaising with hardware, storage & operating system component infrastructure providers and customers, SLA.
- Translating customer requirements in infrastructure design and managing component infrastructure providers delivery on new requirements
Participate in new ArcGIS Server deloyments and introduction of new technologies:
- Contribute to successful project delivery within agreed time and budget
- Ensure appropiate transition from project to support.
Must have:
- Excellent GIS Back End application support skills covering ArcGIS Server, Internet Information Services, ArcSDE/Oracle on Linux.
- Very good IT Infrastructure skills covering Windows Server and Linux.
- Pro-active attitude: propose and execute technical and service related improvements.
- Customer focused and pro-active attitude; enjoy customer facing, taking end-to-end responsibility.
- Be able to work with various specialized multinational support teams to bring complex requests or problems to timely resolution.
- Excellent communication skills in English, both spoken and written.
- In-depth analytical and troubleshooting skills on a variety of platforms.
- Be flexible, and willing to work outside of normal office hours in order to ensure that service and high customer satisfaction is maintained.
Nice-to-have/preferred:
- ArcGIS Desktop and spatial data type knowledge.
- Project management experience.
- Experience participating in a virtual team of people delivering global services/projects
- Experience in multinational/multicultural enterprise.
- Exposure to the Oil&Gas industry
The successful candidates might be required to participate in an on-call rota and/or perform out of office hours.
Is this you? Please send us your English CV including motivation