Release Manager

SA  ‐ Onsite
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Keywords

Description

Experienced Release Manager to work for a leading Service Provider on a 12 month contract based Riyadh, Saudi Arabia (KSA)

A background in the release and support of high availability systems ideally IT Telecoms/Billing (BRM - Business Relationship Management, CRM - Customer Relationship Management, Oracle and Siebel). An excellent understanding of software development life cycles and change and release management,

An understanding of the framework for Service Management; Significant experience BRM (Back End), CRM (Front End), Siebel and Oracle along with a understanding of hot fixes, patches and upgrades.

Duties: Release Management of all transition activities, including both internal and external resources involved in the transition process. Co-ordinate the packaging and release of technical items to customers within defined time-scales; Ensure release documentation and procedures are reviewed and delivered to the highest quality; Implementation Management; Support customers in the planning of implementations to production, ensuring that service availability is maintained; Ensure that implementations are supported in the event of errors occurring; Produce and distribute implementation/blackout strategies to customers; Training - Develop and deliver training programs for internal and external resources involved in the transition process; General - Document all release, implementation and support processes, procedures and operational manuals to a professional standard;

Please apply now for immediate considerationPenta Consulting is a global staffing solutions business providing innovative and flexible recruitment strategies for clients and the very best permanent, interim and contract career opportunities for candidates across IT & Telecoms. Ranked 8 in the 2013 Sunday Times Top 100 Companies to Work For awards, Penta holds a Queen's Award for Enterprise among other high profile business and quality awards.

Penta Consulting is acting as an Employment Business in relation to this vacancy.

Start date
ASAP
Duration
12 Month
From
Penta Consulting
Published at
02.07.2013
Project ID:
560265
Contract type
Freelance
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