Description
Experienced Release Manager to work for a leading Service Provider on a 12 month contract based Riyadh, Saudi Arabia (KSA)
A background in the release and support of high availability systems ideally IT Telecoms/Billing (BRM - Business Relationship Management, CRM - Customer Relationship Management, Oracle and Siebel). An excellent understanding of software development life cycles and change and release management,
An understanding of the framework for Service Management; Significant experience BRM (Back End), CRM (Front End), Siebel and Oracle along with a understanding of hot fixes, patches and upgrades.
Duties: Release Management of all transition activities, including both internal and external resources involved in the transition process. Co-ordinate the packaging and release of technical items to customers within defined time-scales; Ensure release documentation and procedures are reviewed and delivered to the highest quality; Implementation Management; Support customers in the planning of implementations to production, ensuring that service availability is maintained; Ensure that implementations are supported in the event of errors occurring; Produce and distribute implementation/blackout strategies to customers; Training - Develop and deliver training programs for internal and external resources involved in the transition process; General - Document all release, implementation and support processes, procedures and operational manuals to a professional standard;
Please apply now for immediate considerationPenta Consulting is a global staffing solutions business providing innovative and flexible recruitment strategies for clients and the very best permanent, interim and contract career opportunities for candidates across IT & Telecoms. Ranked 8 in the 2013 Sunday Times Top 100 Companies to Work For awards, Penta holds a Queen's Award for Enterprise among other high profile business and quality awards.
Penta Consulting is acting as an Employment Business in relation to this vacancy.