Environment Support (m/f)

Geneva  ‐ Onsite
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Keywords

Description


Our client, a major player within the banking industry, is looking for an
Environment Support (m/f)

Referenz: -en
Beginn: asap
Dauer: 6 MM++
Ort: in Geneva
Branche: Ausländisch beherrschte Banken

Ihre Aufgaben:
  • Support Integration and UAT environments
  • Work closely with the development teams to resolve all issues as they proceed through the install life cycle.
  • Provide support to our customers through our call tracking tool.
  • Organize and follow up on root cause analysis and resolutions
  • Product accurate reporting to Senior management, raise, follow up and escalate critical issues.
  • Communicate and work closely with End users testers in an appropriate and business oriented way.


Ihre Qualifikation
  • Established experience in an application development or support role or Service delivery function.
  • Fluent English is a MUST
  • Experience in a release management role, particularly in a banking environment is key
  • Expertise or strong knowledge of SQL, UNIX, Citrix, Java, Websphere, Perl
  • Awareness and exposure to ITIL practices and Agile methodology
  • Pragmatic approach & ability to handle pressure



Skills:
- Helpdesk/support
Start date
ASAP
Duration
6 MM++
(extension possible)
From
Hays AG
Published at
06.07.2013
Contact person:
Jennifer Knebes
Project ID:
563630
Contract type
Freelance
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