SAP CRM Service Manager for Loyalty Management (m/f)

Baden-Wuerttemberg  ‐ Onsite
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Keywords

Description


We are looking for a
SAP CRM Service Manager for Loyalty Management (m/f)

Referenz: -en
Beginn: 08/13
Dauer: 4 MM
Ort: in Baden-Wuerttemberg
Branche: Erbringung von Beratungsleistungen auf dem Gebiet der Informationstechnologie

Ihre Aufgaben:
  • Solutions supporting on CRM 7.0 (especially Loyalty Management)
  • Manage service delivery from the IT Service Partner to support the LoB 19s according to the agreed KPIs in service area
  • Manage the committed project portfolio into the RUN organization
  • Continuous improvement of the service engagement in terms of operational efficiency, reducing TCO, support quality and customer satisfaction
  • Perform customer engagement with stakeholders for IT application operation


Ihre Qualifikation
  • SAP CRM Sales Loyalty Management
  • SAP ABAP OO and CRM WebUI
  • English



Skills:
- IT consultant
Start date
08/13
Duration
4 MM
From
Hays AG
Published at
09.07.2013
Contact person:
Jennifer Knebes
Project ID:
564615
Contract type
Freelance
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