IT Managed Services/Outsourcing Solution Architect

HK  ‐ Onsite
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Keywords

Description

Key Responsibilities

  • With a big picture in mind, the MS/ITO Solution Architect shall perform in-depth study of Managed Services Business trends globally and assess competition in the field of Telecommunications/IT Infrastructure & Application Services.
  • Performs demand analysis for targeted clients to identify Managed Services/Outsourcing opportunities that covers all Telecommunication/IT Business & Operational functions including Business Support Systems (BSS), IT Services, Application Development & Maintenance, Network & IT Tools, operation model and cost.
  • Shall perform in-depth analysis of clients overall strategic direction and understand/translate client's pain points for effective solution development.
  • Acts as the solution lead; challenges complex and conflicting business needs and reconciles them in a valuable solution. Integrates functional, technical and organizational concepts and objectives into a coherent overall solution.
  • Participate & Lead in between Sales pursuit (Pre-Sale Solution Development, Bid Management, Contract Negotiation, SLA/KPI developments, SOW creation, Due Diligence, Transition & Operation Solution Development)
  • May be responsible to lead the due diligence phase of pursuit and to validate/revise the solution as necessary
  • May be responsible to lead the Operation Readiness Testing & Assessment in Transition phase.

Requirement

  • Bachelor Degree or above
  • Strong background with IT Operations or Telecom Business Operation Services
  • Mandatory minimum 5 years experience in Telecommunication industry
  • Familiar with operator's framework, process, business and operations
  • Mandatory minimum 5 years experience in ITSM (IT Service Management) consulting & implementation
  • Be able to demonstrate consultative services selling experience, business and industry insight skills
  • Experienced in long term opportunity development & progression
  • Strong IT industry experiences and broad knowledge in IT infrastructure & Telecommunication Applications - Business Support System.
  • Strong problem solving skills, quick learner and self-motivated team player
  • Strong leadership, drive, initiative & assertive skills
  • Excellent written and & oral communication skills in English.

Start date
n.a
From
First Point Group
Published at
12.07.2013
Project ID:
566278
Contract type
Freelance
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