SharePoint functional application expert - 3rd line support

Brussel  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.

Keywords

Description

My prestigious client within the chemical industry is currently looking for a SharePoint functional application Expert to join their team in Brussels.

Duration: 6 months

Start date:

Location: Brussels

Overall Responsibilities

  • Ensure, as third line support, the functional maintenance and development of the existing SharePoint 2007 platform functionalities
  • Lead or actively participate as main SharePoint expert to dedicated development and project activities

Main Activities

  • As third line support, receive and handle second line escalated incident, user support and service request according to defined procedures and in respect to internal SLA.
  • Coach and train second line support. maintain their solution knowledge level
  • Ensure controlled change management, facilitate communication with end user community and coordinate testing effort
  • Actively participate to the steering and global administration of the 2007 environment from a application functional perpective.application functional perpective.
  • Ensure that related SharePoint solutions are used and administrated according to defined governance.
  • Promote best practices and recommend improvement initiatives to increase application performance, the client template usage adherence and utilization efficiency.
  • Support related user community and business stakeholders, maintaining knowledge level, providing advice and training, providing up to date FAQ...
  • Ensure onboarding of implemented development and project within support activities through knowledge acquisition and support technical documentation maintenance..
  • Participate to the SharePoint 2013 project by supporting site migration, knowledge transfer and transition to a new service model

Other Activities

  • Occasionally, act as second line support, receiving, classifying, analysing and handling incident, user support and service request according to defined procedures and in respect to internal SLA.
  • Create new site and site collection based on template and onboard new site administrator. Maintain some basic custom SharePoint elements
  • Site Portfolio life cycle management

Education

  • Degree, minimum Bachelor, within Business Administration/Engineering/Computer Science with minimum 8 years relevant professional experience. Long relevant experience may compensate for lack of formal education.

Skills

  • Minimum 4 Years experience in SharePoint platform administration, preferably covering 2007 version.
  • Require experience in SharePoint administration and development . Certification is a plus.
  • Additional expertise in SharePoint add-on products, particularly Nintex, Infopath, SharePoint Designer will be highly appreciated.
  • Proven track record of IT operations and service delivery, with good troubleshooting.
  • Highly service oriented. Similar experience in SharePoint support and training in an international environment is a must.
  • Able to quickly learn existing rules and processes
  • Proven track of Project management and team coaching
  • Combined knowledge and interest mix between business and technology
  • Structured, customer service minded, team-player, proactive and highly committed
  • Ability to work independently, defining targets and prioritizing tasks in a demanding environment.
  • Strong analytical skills combined with good level of communication and training skills
  • English (fluent written and spoken). Other European languages are a plus

Others

  • Comfortable in working in a multi-cultural, multi-language environment
  • Full time equivalent function
  • Working Location: Brussels Office
  • Request little travel mobility
Start date
ASAP
Duration
6 months
From
Clearsource
Published at
18.07.2013
Project ID:
569345
Contract type
Freelance
To apply to this project you must log in.
Register