Description
RAN Performance Engineer required to monitor network's performance, ensuring all SLA's and KPI's are met. Take ownership of all performance faults, ensuring they are managed through to resolution or escalating where required. Identify potential performance problems, highlighting improvements required to avoid them. Identify potential short falls in performance monitoring tools, Escalating to requirements to engineering via the existing process. Technical lead for performance related problems. Ensure all performance faults and degradations are captured in the trouble ticketing systems, providing regular and accurate updates. Follow all processes and procedures. Share information and knowledge with other team members to improve technical and operational effectiveness. Interface with and provide assistance to other areas of the program and above all to the customer Analyze drive testing information.
Strong knowledge of Ericsson GERAN Radio Access Networks (at least G07B ideally G11B)
Vast experience with Ericsson statistics, KPIs definitions and ENIQ11/Business Objects
Familiar with Ericsson RBS family products (ideally RBS6000)
Experienced with OSS diverse RNO application and network configuration management (MML commands)
Experienced with fault finding process and management platforms
Strong knowledge of performances issues and how they affect the customer.
Experienced with O&P tools such as ASSET, OPTIMI and TEMS investigation