Description
Duration: 3 Month Contract w/extensions
Par Rate: 13-14/hr.
Location: Mason, OH
Start Date: ASAP
Overview:
This is to support iPhone/Droid rollout project for a customer. Worker would need to procure services/devices from mobile wireless carriers for new service and upgrades. IT Request Center and Clarify is used as well as carrier portals. Workers can be trained on the applications. What is important is this person has experience in supporting Blackberries, iPhones and cell phones - mainly iPhones for this particular project.
Responsibilities:
Work with carriers with transfers in and transfers out
Assist Authorized Users in migrating from one wireless device to another
Manage and maintain a listing of all wireless devices (active and inactive) to include a complete profile of the Authorized Users
Activate and deactivate mobile phone equipment, accessories, and services
Provide break/fix Equipment life cycle Services for Handheld Devices
Perform Equipment redeployment or disposal process, including the wiping of data
Requirements:
1-2 years of experience with mobile devices (iPhone, Blackberry, Droid, etc)
Ability to present a positive, friendly, professional and knowledgeable image to the customer
Good understanding of Microsoft office applications (Word, Excel)
General understanding of wireless services, features and benefits of all services and devices offered