Service Delivery Manager- French Speaking

Haute-Garonne  ‐ Onsite
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Keywords

Description

Role: Service Delivery Manager- French Speaking
Duration: 3-6 months

Location: Toulouse, France

Skills & Description:

  • Spreading awareness of our service offerings across the Customer hierarchy
  • Supports Sales/Relationship and Delivery teams in proposal/solution development
  • Supporting onsite presales and customer presentations
  • Identifying other areas of cross-sell and up-sell and working with the Sales/Relationship team
  • Participating in onsite Customer reviews and governance meetings
  • Timely escalation to Stakeholders and seek support in case of resourcing shortfalls/attrition, and ensure project deliveries are not impacted
  • Define High level Project Scope to Project teams
  • Manage communications and formal project status reviews with the Customer, Sales/Relationship and Delivery leadership
  • Review customer expectations and project deliverables and their milestones
  • Identify project changes, risks and develop mitigation plans on a continuous basis
  • Review Business continuity plans
Start date
ASAP
Duration
3-6 months
From
Damco Solutions
Published at
09.08.2013
Project ID:
580752
Contract type
Freelance
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