Customer Service Rep (Logistics)

Job type:
4 months
Synergy America, Inc.
flag_no USA
project ID:

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We are seeking  Customer Service Rep - Logistics  for 4  month contract role in Norcross, GA.

The maintenance team is converting to a seven day maintenance schedule. Works alone or with other maintenance mechanics assigned to task

    • Strong candidates will have experience in CSR dealing specifically with logistics within a manufacturing environment. Preferred experience not only managing client/customer accounts, but also with scheduling deliveries and/or pickups of freight.
    • Call center is not a fit for this position. Account management skills are beneficial as the CSR works with a set list of businesses. B2B customer service is required; End user CSR is not the right experience fit.
    • Experience in a manufacturing or distribution center environment preferred.
    • Receives and processes routine customer orders, inquiries, and/or complaints covering items or products ordered.
    • Maintains an ongoing relationship with selected customers and sales staff. Incumbents utilize knowledge of products and product availability to provide a communications link to the customer.
    • Applies advanced skills to the position within assigned functional area. Duties and tasks reflect substantial variety and complexity. Assignments are broad in nature and generally require originality or ingenuity.
    • Works under minimal supervision.
    • 3-5 years experience

Interested candidates please email your Resume