Geosigns Operational Infrastructure Support

Zuid-Holland  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.

Keywords

Description

Operational and infrastructure support wanted for our end client in The Hague!

Start: ASAP
Duration: 12 months, option to extend

GeoSigns collects the functionality of several applications in a single Subsurface Interpretation Workspace.

These applications are:

nDI, SAVIOR/IQI, IIW/Imagine, PPP, BPA-Cauldron, and Gems/FT.

We're looking for candidates to strengthen the GeoSigns service team (part of Technical Landscape Services) covering operational support, service improvements and technical project lead related activities. Knowledge of the GeoSigns applications is not a mandatory requirement though exposure would be welcome.

Operations:
- Provide operational support, with focus on day to day incident management on performance, recovery and interruptions related to GeoSigns related Infrastructure
- Act as interface between the GeoSigns Service team, Application Development teams, 1st line support and the various Infrastructure support groups providing operating system support and storage/network.
- End-to-end monitoring and problem management across all technical areas
- Work very closely with the key stakeholders to provide guidance in the effective GeoSigns systems, products and services.
- Application access, recovery & tuning, storage monitoring
- Document, maintain and improve service performance metrics

Participate in global pro-active GeoSigns service enhancements:
- Plan and participate in global GeoSigns ever greening activities (new releases, security patches, application upgrades)
- On boarding (technical, support, finance) of new functionality into the service.
- Deployment of GeoSigns services to new locations around the globe liaising with hardware, storage & operating system component infrastructure providers and customers, SLA.
- Translating customer requirements in infrastructure design and managing component nfrastructure providers delivery on new requirements

Participate in new GeoSigns deployments and introduction of new technologies:
- Contribute to successful project delivery within agreed time and budget
- Ensure appropriate transition from project to support.

Must have:
- Strong relationship with the Oil and Gas industry. A good understanding of the Sub-surface area is required.
- Technically excellent covering a good understanding of Windows/Linux applications, storage, oracle systems and networks including associated troubleshooting methodologies
- Strong understanding of the ITIL service processes and tools with the ability to think from both the customer and service viewpoint
- Strong communication skills - spoken and written. Is able to communicate technical analysis to stakeholders and updates within the team alike.
- Customer focused and pro-active attitude; enjoy customer facing, taking end-to-end responsibility.
- Be able to work with various specialized multinational support teams to bring complex requests or problems to timely resolution.
- Excellent communication skills in English, both spoken and written.
- Highly motivated with good organization, communication, and team working skills.
- Demonstrates ability to handle many tasks concurrently including negotiation skills available to work through conflicting deadlines to reach agreement with clients in an amenable manner.

Nice-to-have/preferred:
- HP RGS or Thin Client exposure
- Project management experience.
- Experience participating in a virtual team of people delivering global services/projects
- Experience in multinational/multicultural enterprise.
The successful candidates might be required to participate in an on-call rota and/or perform out of hours work. Compensation will be as per local norms.

Is this you?

Apply now!

Please send us your ENGLISH CV including a short motivation and your hourly rate.

Start date
ASAP
Duration
12 months
From
IT Staffing Nederland B.V.
Published at
17.08.2013
Project ID:
585129
Contract type
Freelance
To apply to this project you must log in.
Register