Description
Our client, a leading Financial Services organisation are currently looking for a Credit Specialist to work in a Collections role, speaking to customers on both inbound and outbound calls. You'll be responsible for negotiating acceptable payment terms and ensuring prompt repayment of outstanding balances. You'll act as the first point of contact and focus on deepening your relationships with customers to deliver the personal service our client are famous for.
You'll need to be able to speak and write fluently in both English and German and will bring with you your passion for building new relationships to work and know how to emotionally connect with our customers. Above all, you'll understand how to really listen. With a professional approach and a strong team ethic, your ability to exceed customer expectations will help our client realise their vision to become the world's most respected service brand. You'll have highly developed verbal and written communication skills and the ability to achieve and exceed targets. Previous call centre experience is preferred but not essential.
This role is a 6-12 month contract and will be is shift based, therefore you must be flexible to work between the hours of 7am-9pm (Monday-Saturday)
You'll be rewarded with an excellent package and will enjoy all the competitive benefits, training and career opportunities you'd expect from such a diverse and successful international organisation.