Messaging Support Consultant

Sydney  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.

Keywords

Description

Messaging Support Consultant           

Sydney CBD

6 Month Contract

Exciting Operation

Main Duties:

  • Resolution of 3rd line application and system support issues
  • Following defined incident and problem management processes for service outages
  • Troubleshoot root cause of problems through liaison with internal teams, external vendors and Engineering team.
  • Bring system Changes into production and performing implementations, co-ordinating Releases
  • Server builds, productionisation and rollout - installation, configuration and support
  • Implementing low/medium & high-risk changes, eg E2K Policies, Postfix routing, Software upgrades, Compliance work & Chat support
  • Support/Project work across a broad spectrum of Messaging technologies (Exchange, Blackberry, Topcall, EAS, Orchestria, MindAlign and Interchange)

Essential Technical Skills:

  • Minimum two year 3rd line Messaging support experience in a large global organisation
  • Minimum five years experience in IT
  • Technical expertise in the below areas

Unified Communications (integration of various technologies below)
Exchange 2003 (Exchange 2010 optional)
Lync
Blackberry/Good
Postfix
StealthBits
Orchestria
Exchange Archiving System
Topcall
Windows/Active Directory

  • Very strong understanding of Exchange 2003 (Exchange 2010 optional) and/or Postfix including experience of installing and configuring Exchange 200x
  • Very strong understanding of message routing, queue management, message tracing on Unix mail gateways and Exchange platforms
  • Understanding of Networks, DNS, WINS, TCP/IP
  • Documentation experience (procedures, system topology etc)
  • Project management experience and understanding of associated methodologies
  • Understanding of SQL Server (for support of BES, Good, MOM etc)

Interpersonal Skills:
Strong leadership qualities and competencies
Able to communicate clearly and effectively across all levels of the business
Excellent team player

Please forward your Resume.

Please Note you MUST be an Australian Citizen or PR to apply for this role.

Start date
ASAP
Duration
6 months
From
ADS Consulting
Published at
31.08.2013
Project ID:
591819
Contract type
Freelance
To apply to this project you must log in.
Register