Description
Senior Application Manager - London - 6 month contract
This role will require the applicant to support both vendor and in-house Windows applications within the Exotics and Credit support team. There will be a requirement to take part in a support rota which covers on-site support from 07:00 - 19:00 on weekdays as well as an overnight and weekend on-call rota.
The applicant will have experience of supporting Front Office and/or risk applications in a high pressured environment.
Technical skills required for this role include
A IBM Platform Symphony or Data Synapse support or development background; Python Scripting and SQL server knowledge.
These skills will be used primarily to support an in-house developed Credit Valuation Adjustment application called DEEP.
Once the applicant is fully familiar with the DEEP application they will need to acquire support knowledge for in house Front Office applications starting with Diva (a pricing and risk calculation tool) and Avid (used for risk/pricing workflow for rates, credit, FX and commodities businesses).
The applicant will need strong and demonstrable problem solving and root cause analysis skills. Any knowledge of Nagios and Unix will be useful.
The bank uses the ITIL framework for IT service management via HP Service Centre. Familiarity with ITIL will be useful as it is used to manage changes, incidents and problems within the team. Use of specific problem solving/root cause analysis methodologies would be welcome.
Familiarity with disaster recovery planning and BCP will be required. Any experience with IT audit requirements and segregation of duties will also help the applicant to settle into their role quickly.
Key Skills
- Extensive experience in application support or development within an investment banking environment
- Knowledge of Platform Symphony or DataSynapse applications (either in a support or development role)
- Good knowledge of databases (MS SQL Server/Sybase) and job scheduling systems (ideally UC4)
- Knowledge of equity and FX derivatives businesses would be useful
- Candidates should be able to analyse issues while under pressure from the business and IT management
- Appreciation of the pressures of working within a fast moving investment banking environment
- Must be fluent in spoken and written English/German/French/Italian language skills will be useful
- Willingness to travel on business if required
- Graduate in computer science or equivalent training
- Experience of using ITIL would be helpful