Description
IP Operations Engineer
Our client is a large telecommunications company looking to recruit an experienced IP Operations Engineer to join their team. This is a contract position located in Dublin city centre.
Key Responsibilities:To be accountable for all support activities to support the customers networks, domains and systems
To deliver reports and documentation in line with incident management process
To effectively manage the trouble ticket queue to ensure sufficient resources for incidents
Provide Out of Hours support/On Call support as per rota for operational issues and escalations.
To deliver change requests in line with change management process, ensuring sufficient notice and CR approval
To monitor the network and carry out regular and planned preventative maintenance programs
Identify all operational risks and ensure they are logged and an action plan in place for each
Support a high performing culture whereby team management and members understand targets and the importance of meeting them in order to provide a positive customer experience
To work on technical activities for their managers or sponsors independently with minimal guidance. This may involve working alone or as part of a wider project/support team, managing specific tasks.
To define and deliver Minor Functional Changes to support customer requirements
To liaise with the design team to fully understand in-life support requirements post project implementation
To provide in life support and management of new services delivered by the design team
Qualifications/Skills:
CCNP/CCIE certified
MPLS Network background (Desired, but not essential)
Multiple routing protocol knowledge including BGP, OSPF routing
Radius knowledge
Mobile Packet Core GGSN, SGSN, RNC, RAN knowledge would be an advantage
Comprehensive knowledge of Routers, Switches and Firewalls
Basic knowledge of 2G, 3G or LTE mobile communications would be beneficial
Scripting and programming eg UNIX/Linux would be an advantage
Significant professional experience with IP Networks
For more information please contact Audrey or mail.