Description
Working as a ITO/BPO service solution architecture designer in leading IT service company (like HP/IBM), focus on outsourcing service not integration service, with project experience for telecom operators.
Can be a ITO/BPO service solution design leader of our team
ITO/BPO Solution Customization for telecom operators
Liaison with relevant Business Unit and Huawei Head Office for ITO/BPO solution development.
Detailed position description is as below:
The key responsibilities are as follows:
- Market Analysis and Planning of ITO/BPO Solutions
- Customer requirements management
-Liaison with relevant Business Unit and Huawei Head Office for ITO/BPO solution development
- Proactively supporting global service promotion activities:
- ITO/BPO Solution Customization
-Proposal generation, Business Case generation, Quotation generation etc.
-Presentation generation and presentation.
-Supporting local organizations and Accounts for Service Solutions/bidding to reach sales target:
- Subject matter expert in, ITO/BPO Processes (App outsourcing, Infrastructure outsourcing, Customer Relationship Management etc.), Transition,
-Supporting negotiations from solution point of view
Educational Requirements:
BS or above - Computer Science, Engineering or related technical field preferred
The degrees should be from a fully regionally accredited University
Basic qualifications:
Demonstrated ability to execute quantitative analyses - such as IT business case analysis and IT benchmarking-performance measurement
Previous Telecommunication, Information or related Industrials preferred
Understanding of global ITO/BPO services marketplace
Above 15 years' work experience? ie IT services firm, or a leading consulting firm).
Ability to support projects within telecom ITO/BPO consulting areas such as Customer Relationship Management, Billing/Revenue Management, Business Intelligence, ERP strategy and planning, or IT Transformation
Ability to travel up to 100%
Additional qualifications:
Experience executing consulting projects and an exemplary track record in providing client satisfaction
Excellent analytical and conceptual skills, with the capability to structure and solve problems using a hypothesis based approach
Excellent oral and written communication skills
A self-starter, assertive, with a high degree of self-confidence
Practical experience in two or more of the following:
IT Strategy or strategic planning
ITO/BPO project support and business case analysis
ITO/BPO benchmarking and Best Practice Analysis
In-depth understanding of telecom IT systems and O&M processes(ITIL, eTOM etc.).
Demonstrated leadership and relationship-building skills