Description
Role:
Contract Manager
Experience:
Graduate with overall 9-12 years in industry with minimum 3 years in Customer Contract Management.
Skills:
- Highly organized and able to handle multiple tasks in a fast-paced environment
- Ability to translate government and contractual terms and regulations to internal team
- Highly skilled in all Microsoft office products
- Strong understanding of how to negotiate with customer contacting officer representatives (CORs) while representing the needs of our company and its programmes
- Highly motivated to push initiatives that align with success of the programme by not taking 'NO' as an answer
Responsibilities:
- Understand all types of the Contracts (various: including formal, short form, and annual contracts) that are relevant to the programme
- non disclosure agreements, sales/purchasing agreements, sub-contracts, consulting agreements, licensing agreements, master agreements, review of customer proposed terms and conditions;
- commercial and public (federal, state and local municipalities) contracting.
- Serve as the point of contact for customers on contractual matters. Act as contractual middleman between company employees and customers, ensuring timely review and approval/reconciliation of variations/claims.
- On all standard and non-standard contracts, provide redlined recommendations and often negotiate directly with our customer's attorneys or purchasing staff until consensus has been reached
- Maintain contractual records and documentation, such as receipt and control of all contract correspondence, customer contact information sheets, contractual changes, status reports and other such related documents
- As needed, provide guidance on contract matters to project managers, including training to new project managers and other employees in contracting procedures.
- Develop and implement procedures for contract management and administration
- Monitor compliance by company employees with established procedures.
- Work with risk management team (Programme Ops) to coordinate and monitor contractual requirements.
- Work with finance to ensure adherence to broader finance and risk requirements such as revenue recognition, credits and penalties. May include financial engineering and understanding/evaluating the economic impact of terms and term options.
- Monitor competitive terms. Monitor customer satisfaction with our terms and conditions and contracting practices. Recommend changes.
- Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation.
- Handle on-going issue and change management.
- Monitor transaction compliance (milestones, deliverables, invoicing and so on.)
- Oversee service level agreement compliance.
- Ensure contract close-out, extension or renewal.