Description
Eindhoven, Netherlands, Dutch, Engineer, Support, SLA, OLA, Operational Level Agreement, manufacturing, engineering, desktop, networks, Servers, VMWare, VM WareJob Title: MISSION CRITICAL ENGINEER
Location: Eindhoven - Netherlands
Language Skills: Dutch
JOB DESCRIPTION
The role of the Mission Critical Site Support Specialist will involve three important aspects, namely, ensuring that mission critical systems within the business supply chain remain operational, are standardised and moved towards a central support model.
KNOWLEDGE, SKILL AND EXPERIENCE
Education/Experience
Typically an expert in the provision of customer services in an IT related surrounding.
Must have a broad level of understanding surrounding IT systems (ie, desktop, networks, Servers) and professional service provision.
IT University or IT job education degree level. Equivalent experience may cover that.
Technical Skills
High level of expertise supporting desktop operating systems & common Office & productivity applications
Skilled in the support of computing assets connected to instrumentation & analytical devices - knowledge of interfaces & communication protocols
MCSE or Tech. knowledge of Microsoft Server
Knowledge of VMWare ESX 4.x
Experience supporting network infrastructure (Switches, Routers, Firewalls) and server environments
Able to work in a high-pressure environment and prioritize multiple requirements focused on business deliverables
Knowledge of working in a GxP, validated or qualified environment and be aware of the implications of change. Ability to work within a quality framework and create supporting documentation.
Proven problem-solver who can work on unfamiliar systems without direction intervention
IT Process aware and able to implement and work within an IT Service Management framework
If you have the above skills and experience, please send an up to date CV for an immediate start!