Description
Current looking for strong and skilled IT Service Desk Support agent with experience supporting large enterprise environments.
Looking for a someone who is not a job hopper, someone with stable job history and experience with Network and Remote Connectivity Support
Level II
Key to success - strong education background (completed Assoc/Bachelors in IT related field or other IT certifications) AND strong customer service background preferably in a call center environment. Preference for candidates with experience working with help desk/customer service utilizing ticketing systems.
Requirements:
- Looking for candidates with stable work history - job hoppers need not be considered
- Must have experience with MS Office Products listed in Resume as part of their technical experience.
- Must be able to provide Advanced Network and Remote Connectivity Troubleshooting/Application support.
- Server+ certification - A plus
Position: Service Desk Support Agent
Location: Mason, OH 45040
Hours: Mon-Fri 8am-5pm M-F and on call every 3rd week
Duration: 1 Year Contract
Pay Rate: $13.00-$14.00