Description
Introduction:
The IT infrastructure consultant is responsible for the intake and delivery of (parts of) the IT infrastructure programs.
A challenging position in one of the most technical developed companies in the world, operating in a high demanding, fast moving, dynamic and professional environment.
Job Mission:
- Advise projects on the infrastructure solution that best fits the projects needs and is aligned with the clients IT infrastructure standards.
- Realize the delivery of approved IT infrastructure projects/changes on time, according to agreed scope and within agreed timeframe.
- Steer the IT infrastructure engineers, potentially involved third parties and align on regular bases with all stakeholders of the related project (ie architecture, security, internal customers, ).
Job Description:
- Act as an infrastructure consultant for project requests that are in pre-demand/design phase.
- Make them aware about the IT-infrastructure standards and help them to make use of those standards.
- Work in close cooperation with the infra architects to provide the low level design of the needed infrastructure (including associated costs and effort) to fit in the overall design.
- Manage the execution of the infra projects; assign tasks, set priorities, manage risks, solve problems and ensure the realization of the projects conform scope, time and budget.
- Plan the infra activities from both demand as well the supply side (available resources).
- Provide management summary of overall plan, any capacity exceptions, pending actions, follow-up activities and final resolutions.
- Act as an infrastructure project lead (subcontractor) for those projects that are executed under the governance of another competence center.
- Ensure the integration of the projects into the specific IT processes, including policies, procedures, instructions, documentation and training in order to secure smooth handover to support.
- Communicate and align with the various IT departments about the changes/projects in order to set the right expectations, agree on down-time slots, etc.
- Deliver pro-active input into Project Management Process, -Governance and -Documentation improvements.
Education:
Academic level or equivalent combination of education and experience.
Experience:
- Broad knowledge of IT components and solutions as for instance Networking (Cisco), Linux (RedHat), Unix (Solaris), Microsoft, VMware, NetApp storage, Citrix, databases, identity management systems (Novell), Middleware (Tibco), SAP infrastructures, CAD tooling, and others.
- At least 2 years of experience in realizing IT projects on world-wide generic IT
Infrastructures and various application platforms, involving employees and managers at all levels of the organization as well as outside vendors and service providers. - Proven experience of organizational skills in a working environment
Personal Skills:
- Decisive, Flexible, Ownership, Common sense, Result oriented are the keywords
- Eager to stay knowledgeable on technical movements/opportunities within the market
- Strong communication skills, both verbal and written
- Ability to motivate people
- Have or quickly develop a network in the organization
- Service and customer oriented
- Planning and prioritizing are core qualities
Context of the position:
The IT division supports information management, infrastructure and key business processes across the client.
On the infrastructure side this encompasses Network (LAN/WAN), Telecommunications, Workplaces, Datacenter services and software required.
On the process side it includes support of key business processes, divided in 4 clusters, being: Product, Market, Corporate Support and Operations Cluster.
The IT Infrastructure consultant reports to the Manager IT Infra Development within the IT Operations & Infrastructure department.
He or she has interfaces with the world-wide internal customer, with the various IT internal groups and with external IT service providers and IT vendors.