SAP PTP Consultant Needed in Cleveland, Ohio

Ohio  ‐ Onsite
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Description

Beacon Hill Technologies is working with a local Client in the downtown Cleveland, Ohio area to staff an SAP Procure-to-Pay consultant on an initial 3-month contractual basis.

Client will consider hiring off of a telephone interview, and will also consider corp-to-corp candidates for this position. Candidates must be able to start within 2 weeks of interviewing.

JOB DESCRIPTION:

We are seeking an experienced hands-on SAP Business Analyst with a thorough knowledge of business flows for in-house Service, in-house Repair, and Field Service with a focus on PTP. Strong diagnosis, troubleshooting, problem solving, and communication skills are required. Work independently and collaboratively to achieve objectives and assignments timely resolution.

Job responsibilities include:

  • Supporting remote location SAP user computer and business systems to include analysing/troubleshooting, corrective actions
  • Ensure customer satisfaction by responding to incoming contacts via phone, e-mail, fax
  • Resolving defects via SAP configuration following internal guidelines and SDLC processes
  • Weigh the impact of problems to end users and customers in order to assign an appropriate priority and resolution target
  • Work independently and collaboratively to achieve objectives and assignments timely resolution
  • Use ServiceNow software to record all contacts, actions, and status

Requirements

  • 3+ years of practical experience with PTP problem solving
  • Experience with SAP ECC 6 is required
  • SAP generalist, with focus on Order to Cash, and Procure to Pay in an SD environment
  • Working knowledge of business and computer systems/software
  • Proven problem solving and clear communication skills
  • Use of proper English grammar, written and verbal
  • Proof of authorization to work in the United States

Preferred:

  • 2+ year of 2nd Tier Support experience is preferred
  • Microsoft Office Suite knowledge
  • Multi-location, multi-state experience
  • Lives in Northern Ohio
  • 4 year degree in IT, business administration or related field OR a 2-year degree from a technical college OR equivalent work experience

Interested and qualified candidates are encouraged to apply directly to this posting for immediate consideration.

Start date
Immediate
Duration
3 months
From
Beacon Hill Staffing Group
Published at
22.10.2013
Project ID:
616533
Contract type
Freelance
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