Systems Administrator

Illinois  ‐ Onsite
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Keywords

Description

Builds and maintains system automation and monitoring to support the IT environment.

Key Responsibilities
  • Join BMC Event Manager with ProactiveNet/BPPM/BEM
  • Support and maintain a High-Availability environment
  • Troubleshoot, configure, upgrade and install systems management tools
  • Enables 24/7 operation of applications by using industry standard and innovative solutions.
  • Assist in the configuration and maintenance of the event management environment
  • Creates enhancements for BMC implementations
  • Develop and test automations in the monitoring tools
  • Provide consultation to client support teams in analysing reports and metrics.
  • Keep up to date on Systems Management products and information and industry best practices
  • Work as the product manager for the Systems Management products and projects.
  • Troubleshooting, changing or disabling existing monitors and notifications.
  • The majority of work will use BMC tools but other Systems Management tools are also utilized
  • Document solutions
  • Perform capacity management and planning for BPPM environment
  • Provide On-call support for systems related to the role.
  • Continuously improve the environment to maximize value and service availability.
SKILLS:

General Skills
  • Able to learn technical concepts quickly and apply them effectively in the workplace.
  • Able to troubleshoot and research issues, using outside resources such as technical forums and knowledge base's that are available through the Internet.
  • Able to multi-task in a fast-paced environment.
  • Able to react quickly to changing business requirements.
  • Strong customer focused and results oriented attitude.
  • Superior written and verbal communication skills.
  • Good project management skills.
  • Self-motivated individual, able to work independently.
  • Develop relationships and product experience with strategic vendors.
  • Effectively work with team members in a geographically distributed team.
  • Build and maintain strong relationships with customers with a focus on operational excellence.
Technical Skills
  • Experience with any BMC monitoring products
  • Working knowledge of Windows Server and Unix.
  • Experience integrating monitoring events from multiple sources, including custom monitoring tools.
  • Basic Recorder of Objects in C preferred
  • UNIX and Windows Server Administration command line interface experience.
  • Networking background with a complete understanding of subnetting, DMZs and Firewalls.
  • Application development or Scripting experience.
Education and Experience
  • Bachelor's degree or equivalent experience in an IT field
  • Past experience installing, upgrading, configuring and troubleshooting software.
  • Experience in synthetic transaction monitoring
  • 2-5 years of experience working in an IT field
  • Technical Certifications are a plus.
Start date
n.a
From
Synectics
Published at
23.10.2013
Project ID:
616986
Contract type
Freelance
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