Service-Delivery Manager (m/f) for Ship and Hotel Management

Worldwide  ‐ Onsite
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Keywords

Description

For a Customer with different Locations worldwide we are
currently searching for Assistance :

Tasks and Duties :

- Responsible for on site project planning, initiating and monitoring of projects
- performing all supportive tasks for economic, on-time and good quality implementation together
with customers, production units and regional offices.
- Defining timelines, tasks and dependencies and providing clear project communications to all
project stakeholders.
- Develop and manage the project plan, including project scope, development/delivery schedule
and resource requirements
- Gather requirements, identify gaps and document specifications
- Assist and streamline testing, qa, and UAT phases
- Support the pre-contract phase with the documentation and architectural dcuments
- Resolve conflicts and try to find solutions for occuring problems during the project.
- Take responsibility for Customer Management together with Account Management
- Responsible for the whole roll out and delivery on board the ships in time and budget
- Creation of Roll out / Delivery plans in agreement with the customer and resources needed.
- Participate in meetings with the customer during roll out
- Participate in presentations and support technical questions

necessary Knowledge and Skills :

- At least 5 years of project management / delivery management experience
- Experience in leading distributed teams (onshore/offshore) and delivering projects
- Ship and Hotel industry knowledge, deep understanding of business processes
- Knowledge of guest requirements, and system designs
- fluent Business English and worldwide willingness to travel
- fluent German would be nice to have
- highly communicative Skills and high Softskills

If you are interested in this Position and have the necessary
Skills and knowledge we would be happy to receive your
Application to :

Thanks & Regards,


PerfectStaff GmbH


Start date
11.2013
Duration
3 months
From
PerfectStaff GmbH
Published at
24.10.2013
Contact person:
Helmut Hasenhait
Project ID:
618150
Contract type
Freelance
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