Description
6 month plus contract position for a Crystal Reports Writer.
Candidate needs to have 2-5 years experience writing reports in Crystal Reports.
Candidate will be responsible for designing, implementing, and supporting analytical data capture. This individual will generate reports to track, support and monitor IT Service Desk department operations. Knowledge of Microsoft SQL, and Database Schemes are preferred.
Ability to resolve technical issues related to report creation, data manipulation and report calculations a must. Creation of report documentation to support end user execution of reports as well as document report flows.
Experience using Excel to produce graphical output and pivot tables to mine data. Ability to ask probing questions to determine the desired outcomes for report requests.
General knowledge of call center environments a plus. General knowledge of Microsoft Office applications (Word, Access, Powerpoint) preferred.
Local candidates preferred. Must be able to pass a 20 year criminal background check and standard drug screen.