Description
CRM, Technical Delivery Manager, Agile, Scrum, Prince Methodology, current Passport.We are urgently seeking a CRM Technical Delivery Manager to be based in Weybridge with occasional European travel.
This is a new position for our client and will involve you working on a European CRM Programme as the Position of Technical Project Manager to be responsible for the end to end Technical Delivery of a European CRM Solution as well as running a Project Office to help control Technical Governance of the Project and assist in setting up Best Practices and Governance Procedures to keep the smooth running of the project.
KEY ACCOUNTABILITIES:
" Manages the definition of project scope and objectives in an AGILE/Prince Methodology Suite.
" Develops detailed work plans, schedules, project estimates, resource plans and status reports.
" Ensures adherence to quality standards and reviews project deliverables.
" Manages the integration of vendor tasks and tracks and reviews vendor deliverables.
" Provides technical and analytical guidance to project team.
" Recommends and takes action to direct the analysis and solutions of problems.
" Planning and Resource of Technical Work-streams
" Assess project issues and identify solutions to meet productivity, quality and customer goals.
" Conduct regular status meetings with all stakeholders, keeping the stakeholder's needs and requirements continuously in view.
" Full Responsibility and Management of Support Staff.
" Full Responsibility of deliverance of the various Technical Website Solutions on behalf of our client for various Subsidiary Stakeholders.
" Responsible for assisting in setting up a Project office and to assist in managing governance procedures in according with Best Practice Project Methodology.
Essential Criteria (Experience)
" Cultural Awareness - Can work in a multi-cultured environment and be able to keep tactful in difficult or emotional and have a good understanding for different ways and working and establish common ground moving forward.
" Methodology - Is fully versed in AGILE/SCRUM and Prince Methodology and be able to demonstrate and plan running parallel methodologies in a full project lifecycle.
" Management - Develops project plans; Coordinates projects; Communicates changes and progress; Manages project team activities.
" Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
" Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
" Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
" Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
" Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skilfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
" Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
" Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
This role is very urgent and will have an immediate start.