Description
Senior Voice Design Engineer
Short Term Contract Engagement, start next week
Melbourne - CBD
Our client excels in aligning IT systems with the business goals of large to medium Government, education and corporate clients across Australia and overseas.
The role will involve assisting with all aspects of the design, planning, build and participation in Cisco UCCE project solutions. This is a hands on detailed design and build role.
You will:
Develop detailed implementation plans in conjunction with Project Managers for UCCE solutions to ensure smooth and effective migration to new technology/versions.
Provide technical leadership in the execution of project implementation.
Work with implementation teams requiring voice/systems/network design and implementation support.
Work closely with project managers and share major responsibility in managing customer expectations at the outset of projects.
Provide technical guidance to the project team and customers.
Design and build a Cisco UC or UCCE system with multiple endpoints in numerous sites across Australia.
Design and build high availability call routing at various sites, from branches to Call Centres
Ensure systems availability, integrity and security
Provide business continuity and improvement
You have:
IT/business qualifications, together with relevant industry experience (CCVP/CCIE)
Well-developed interpersonal and communication skills
Ability in to work in a team environment and autonomously
Knowledge of a broad range of Cisco voice products, analysis, troubleshooting, call flows, Scripting and alarms
Extensive experience in voice infrastructure monitoring, capacity planning and service impact
Detailed knowledge and experience in Cisco UC & Gateway
Detailed knowledge and experience in Call Manager, UCCE, CVP
Detailed knowledge and experience in Cisco Call Centre Reporting
You will have an extensive technical background and be highly Cisco certified. CCIE Voice preferred, CCIE R&Sw if you have extensive Voice project experience.
Skills in Cisco solutions across a range of data and voice (more specifically voice) related technologies, coupled with recent experience with VOIP, Contact Centre Technologies, Cisco Call Manager and other IP Tel solutions will make you stand out from other applicants.
No Sponsorship - you must be virtually immediately available.
If this role appeals and you feel you have the required skills and experience please send your CV with a cover letter giving details of your current circumstances.
Please state how your skills & experience match the requirements of this position, your salary expectations and your availability. Due to current response rates, ONLY SHORT LISTED CANDIDATES WILL BE CONTACTED. Thankyou.