Description
Online-store IT Support, JAVA, JSP, PL/SQL, HTML, XML, Javascript, CSS, E-commerce, Oracle, MS-SQL, websites.We are urgently seeking an Online-store IT Support Specialist to work for a major Telecommunications in Chertsey.
This role will be to provide technical support and guidance to online-store managers throughout Europe for the clients' online-store operations.
KEY ACCOUNTABILITIES
* Provide direct IT support to the online-store managers as main communication channel instead of HQ.
* Response and handling of service requests and system troubleshooting
* Guide and release HQ system standard to local online-store managers and any related local agency.
* Provide online-store system (admin) training to online-store managers etc.
* Communicate with HQ development team and local agency for any system integration.
* Integrate any related on-line web page or systems to the online store.
EDUCATION:
Degree in computer science or related preferred, however, applicants with other type of degrees or qualifications with relevant experience will also be considered.
SKILLS AND ATTRIBUTES:
* Languages & Scripts :JAVA, JSP, PL/SQL, HTML, XML, Javascript, CSS (intermediate level).
* Experience of E-commerce platform (Hybris would be beneficial but not essential).
* Database (Oracle, MS-SQL) experiences (intermediate).
* Good client facing and communication skills to all levels of management.
* Ability to analyze business requirements from all key liaisons.
* Self starter, able to work under own initiative.
* Good team player.
* Well presented, professional and dedicated.
EXPERIENCE:
* Various experience of enterprise web site development project or operation (over 5 year experiences or equivalent preferred).
* Experience in developing and managing websites.
HOURS OF WORK:
37.5 hour week. Some weekend and evening work may be required for emergencies and projects.
BENEFITS
Bonus - 15% maximum based on employee performance against agreed objectives
23 days annual leave rising to 25 days
Defined contribution pension (Employee contribution 4%, Employer contribution 8.5%)
Subsidised Lunch Allowance
Gym Allowance (£35 per month)
Company Sick Pay
Permanent Health Insurance (in case of long term sickness)