Description
We seek a talented IT Business Solutions Analyst to participate as a liaison with business users and management, user groups, and IT Business Applications Systems Developers to evaluate and facilitate IT application and business process changes.Possible assignments include some or all of the following:
- Facilitates meetings, workshops and communications between IT and the business.
- Participates (or leads) workflow analysis in support of requirements identification and elicitation.
- Captures, analyzes and documents business and user requirements.
- Develops test plan and use cases.
- Coordinates System Integration Testing.
- Supports User Acceptance testing and defect management.
- Could be Occasional travel for meetings.
SKILLS:
- Bachelor degree in Computer Science, Information Technology or related discipline or the equivalent technical training with a minimum of 5 years related experience is required.
- Candidates must demonstrate knowledge of IT development and support processes; initiative; analytical reasoning; customer focus; and exceptional oral/written communications skills.
- Candidate must show strong software development life cycle experience in requirements gathering and testing.
- Experience with Customer service applications such as Billing, CRM, Credit and Collections, Energy Efficiency and Metering Systems is preferred.
- Utility business knowledge a plus.
- Extensive experience with Use cases, Test cases, Coordinating system integration and UAT testing, etc.
- HP Quality Center experience would be a huge plus
- Utility business knowledge a plus.