Description
Reference:
9782CD
Industry:
Pharma
Location:
Basel und Region
Start:
ASAP
Duration:
12 months +
Role:
The IT provider working for platform services will be responsible for performing below operational activities
Indident management, problem management, GIS (infrastructure provider) interactions for incident & problem resolution, Service Request, Change management, Upgrades, Access management, Availability monitoring, Log monitoring, Capacity management, Performance testing & tuning
Operational Activities:
° Operations & Administration for BPM, WebLogic, Apache Tomcat
° Installation & configuration of BPM and WebLogic Application Server including clustering where applicable
° Creating and configuring new instances of WebLogic Application Server, BPM engines & workspaces
° Infrastructure upgrades/version upgrades, create and maintain installation
° Start, Stop Application Server and Web server per schedule or on need basis.
° Monitoring Application Servers & Applications
° Application/Project Support
° Sitescope Administration
° Write and execute Installation Qualification (IQ) and Operational Qualification (OQ) documents
° Platform health - ensuring capacity and performance proactively
° Creating/configuring new platform environments
° Deploying applications
° Infrastructure upgrades maintaining Middleware version and patch levels on all systems managed by EWS according to platform roadmap
° Root cause analysis
° Reviewing and approving change management requests
° Execute regular quality "spot check" audits of work (eg incidents, change management requests, documentation etc.) for quality/compliance
° Knowledge transfer and training of staff
° Maintain accurate configuration management records
° Application Architecture/Code Reviews
° Monitoring the health of the platform
° Providing architecture recommendations and implementation plans based upon industry knowledge
° Proactive tunings in compliance with the future direction/expectations of the portal and applications
° New Middleware version builds as defined in EWS's platform standards
° BPM source code management system operation
Scope-Technical Stack
Platforms : ALBPM, Oracle 10GR3 and upcoming 11g or 12c
Tools and utilities : Subversion, Sitescope and Remedy