Configuration Manager Assistant

Brussel  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.

Keywords

Description

Role:

Configuration Manager assistant

Configuration Manager Assistant Within ICT Service Integration ( Asset & Configuration Management ) responsible for monitoring, surveillance and escalation around the configuration management process, in order to ensure a smooth and efficient completion of these activities and in close collaboration with other ICT services .

Language Skills: English & Dutch mandatory

The following tasks must be performed:

Keep up-to -date inventory of licenses, all movements ( orders, renewals, ... ) to keep track of where high quality is pursued.

Measuring the consumption of licenses in a systematic and periodic process .

The measured consumption places in front of the rights and anomalies ( terkorten, too ... ) report .

The end-user consumption (of all assets) in a systematic way of reporting to our customers .

You maintain the CMDB and ensures that all CIs herein ( automatic/manual ) registered, as well as changes to CIs.

You monitor the functional mailbox .

You report about outstanding issues .

You coach the participants in the process.

You organize the management and monitoring external EOS - service within this process, in which your performance ( KPIs ) and to implement necessary adjustments.

You regularly consults with colleagues within ICT.

You carry out systematic quality checks on the CMDB

Essential Skills

Office tools (Word, Excel, Powerpoint, ...)

Familiarity with IT terminology

Knowledge of ITIL and/or process-based work is required

Experience with BMC Service Desk Express is a plus

Start date
01/01/2014
Duration
6 months
From
Blake and Partners
Published at
30.11.2013
Project ID:
635120
Contract type
Freelance
To apply to this project you must log in.
Register