Description
Chase Resourcing’s client, a multinational financial house is undertaking a project to replace their existing Payments system used throughout EMEA and NA with a new Payment Services solution. To facilitate this rollout, and future testing, candidates with the following skills/knowledge are sought:
Position Responsibilities/Duties
- Support the bank’s local and wide-area network during core support hours (08:00 – 18:00 Monday to Friday);
- Support the bank’s local and wide-area network outside of core support hours (early morning support of Dubai & other offices, UK public holidays, ad-hoc weekends);
- Provide design solutions to meet the project and ad-hoc requirements of other PD-ISG support and implementation groups;
- Implement design enhancements over weekends and during other out-of-hours support windows;
- Support the project and ad-hoc requirements of other PD-ISG support and implementation groups over weekends and during other out-of-hours support windows;
- Ensure all design, implementation, support and maintenance activities adhere to the bank’s system development life cycle;
- Ensure adherence to the bank’s standards and strategies;
- Ensure all technical documentation is maintained to an appropriate level and reflects the as-installed environment;
- Assist in problem determination activities, leveraging the bank’s fault reporting system;
- Ensure faults reported via the bank’s fault reporting system are monitored, managed and progressed;
- Ensure faults reported via the bank’s fault reporting system are updated with sufficient narrative to ensure a complete audit trail of a fault’s life-cycle;
- Ensure alerts generated by the bank’s pro-active monitoring systems are managed and progressed;
- Ensure carrier maintenance notifications are managed and progressed;
- Provide support to 1st, 2nd and 3rd level support staff;
- Be prepared to work unsociable hours and weekends, and be contactable when away from the office;
- Be prepared to travel to London and other branch sites on a regular basis;
- Supervise external contractors;
- Develop technical skills pertinent to role;
- Provide support and guidance to less experienced and more junior team members;
- Provide timely progress reporting to the European Network Manager; and,
- Undertake any other duties as reasonably requested by the European Network Manager.
- Real-world experience of implementing and supporting enterprise LAN and WAN solutions from project conception to delivery.
- Real-world experience of implementing/integrating and supporting enterprise voice solutions in a converged environment.
- Real-world experience in a similar financial environment.
Certifications
- Cisco CCNP; and,
- PRINCE2
Environments
- Excellent IP networking fundamentals and extensive experience in the application of the IPV4 protocol suite, some knowledge of IPV6.
- In-depth knowledge of and real-world experience with major internet routing protocols; specifically BGP and OSPF;
- In-depth knowledge of and real-world experience with Cisco IOS configuration;
- In-depth knowledge of and real-world experience with Cisco SanOS configuration;
- In-depth knowledge of and real-world experience with Cisco NX-OS configuration;
- In-depth knowledge of and real-world experience with Cisco 7500, 7200, 3900, 3800, 2900 & 2800 series routers and applicable supervisor modules and line-cards;
- In-depth knowledge of and real-world experience with Cisco Nexus, 6500, 4500, series switches and applicable supervisor modules and line-cards; and,
- Excellent network analysis fundamentals and robust troubleshooting skills.
Other
- Microsoft Windows 2Kx operating systems installation and support desirable.
- A dependable self-starter who is able to take action with minimal direction;
- An individual able to leverage project management methodology’s and effectively manage multiple projects and tasks; and,
- An individual able to operate at both tactical and strategic levels.
- An extensive knowledge and proven track-record of voice and data infrastructure technologies within financial institutions.
- Deep knowledge of data and voice communications.
- Customer focused, flexible and willing to take ownership of issues and projects.
- Strong attention to detail.
- Excellent written, verbal and interpersonal communication skills.
- Strong professional presence and impact.
Salary:
DOE - Negotiable