Description
An Investment Firm in downtown New York City is looking for an IT Support Engineer to join their team as a contractor. This position will be supporting the 25 most senior V.I.P Personnel in the company, therefore is within a demanding environment. The role will be responsible for the smooth running of the IT operations on a dily basis, delivering all aspects of IT support. This role would best suit an IT Support Engineer with a proven ability to work under pressure and prioritize, with experience of ensuring the smooth running of a department or office.Position: IT Support Engineer
Location: Downtown New York City
Type: 1+ year contract, may extend
Rate: Daily, c2c or w2
The ideal candidate will have a solid background in network and server administration and desktop support, with particular emphasis on excellent customer service skills and being able to provide a secure, high-performance, reliable service to end users.
Key Duties Include:
* Installing, configuring, monitoring and performing repairs to hardware, software, networks and peripheral equipment.
* Maintaining desktop hardware and software to agreed configurations.
* General IT support, either face to face or over the telephone, working to resolve issues with hardware and software applications effectively.
* Keeping accurate records and communicating clearly with users.
* Implementing / enforcing procedures and training users in the proper use of hardware and software.
* Helping to maintain a highly secure IT infrastructure consistent with company standards and policies.
Personal Skills and Experience
* Strong experience ( 8 - 10 Years ) in Desktop Support / IT support of desktop applications, business and operating systems and hardware solutions.
* Highly organized, able to prioritize work load effectively.
* Excellent attention to detail and problem solving skills.
* Able to multi task and work well under pressure.
* Excellent customer service skills.
* Flexible in terms of meeting the demands of a varied and multi-disciplined role.
* Professional, confident, self-motivated and enthusiastic.
* Positive, results-driven attitude
* Ability to work to and enforce strict IT policies
* Goes the "extra mile"
* Strong experience with Windows Operating Systems.
* Strong experience MS Exchange 2010.
To find out more about Huxley Associates please visit www.huxley.com