Description
Scope of Responsibilities/Expectations:- Analyzes administrative problems and makes appropriate recommendations
- Prepares clear and concise reports and recommendations, both oral and written
- Analyzes methods and procedures adequately and logically; interprets laws, rules, and regulations affecting procurement and business operations.
- Ability to define service-level requirements and metrics; crafts SLAs which go beyond mere measurement to include a methodology for the ongoing management of service levels, and for the continuous improvement of service activities, functions and processes.
- Leads supplier negotiations to meet cost reduction, risk mitigation, and cash flow goals for the OEM Systems and Services Category. Identifies cost savings to meet business goals through negotiations, event driven ideas, and second sourcing. Develops and maintains commodity cost reduction/mitigation/cash flow plans and manages expectations to targets.
- Manages one or more complex Categories with minimal direction. Develops and leads Category strategy to include macro environment, cost reduction requirements supplier roadmaps, best practices, and risk mitigation plans. Develops and maintains a supply base strategy that fits with the business direction. This includes supporting new product and solution supplier selection and supplier consolidation.
- Maintains and builds relationships with key cross-functional members of the business. Acts as a source of expertise and support to teams. Communicates and works well with the Global Services organization, their stakeholders, and Suppliers to identify and bridge technology trend needs in products and solutions.
- Maintains and builds relationships with Suppliers and provides solutions to issues impacting preferred customer status with those suppliers. Participates in the execution of key supplier events.
- Coordinates contract reviews with internal teams - Legal, Support, Information Security, Finance, Buyers, Quality, and Business teams to ensure Suppliers meet requirements for each respective area.
- Takes a leadership role to resolve complex issues and to implement best practices to improve the Category as a whole.
- Promotes and maintains accurate pricing for all stakeholders.
Basic Qualifications:
- A 4-year bachelor degree in business or a related field, from an accredited college or university plus 4 years of experience working in contract negotiation and/or supplier management position(s) in a Procurement organization, OR a minimum of 6 years of experience working in contract negotiation and/or supplier management position(s) in a Procurement organization.
- Tangible experience defining and driving strategic sourcing strategies, and working/communicating effectively across multiple levels and functions of an organization
- Understands and can drive Services contracting/contract/pricing negotiations with minimal assistance out of the gate.
- Negotiation skills to resolve problems, finalize contracts, and achieve cost/contractual/business objectives.
- Understanding of 3rd Party purchasing practices.
- Understanding of how to identify and prioritize the critical success factors necessary and use of consensus-decision techniques designed to accommodate individual requirements
- Ability to drive threshold leveling tools to create minimum acceptance service performance factors for service providers (suppliers) and subsequent ability to prioritize and weight to ensure internal stakeholder needs are recognized and fulfilled in the procuring process.
- Knowledge on how to establish an expenditure baseline for services, including expenditures for travel, transportation, information technology, legal, insurance, health benefits, professional services, and advertising.
- Ability to manage a very high volume of concurrent contract negotiations and prioritize accordingly to complete contracts in-line with business expectations.
- Leadership, strategic thinking, ability to think/analyze both at micro and macro level. Solve problems with minimal supervision but use escalations effectively if required.
- Should be a motivated self starter with a passion to own their space and a desire to succeed.
- Cost breakdown methodology and the ability to map cost drivers on a services engagement. Have a good business sense and ability to understand complex financial and commercial terms.
- Ability to communicate well with various levels of internal and external management
Behaviors:
- Tactfully Assertive
- Passionate/Self Motivated
- Able to work effectively with minimal supervision
- Highly Effective Communicator
- Strategic Thinker