Description
Will be responsible for building objects & configurations, closing tasks, documenting, updating project schedules and activities, closing tickets, updating system data and offer suggestions to enhance business solutions. Evaluate new software, providing data Analytics, Leading Interactive Meetings for obtaining requirements. Will be expected to have experience with the Salesforce.com Platform and understand the Business Functions within the tool suite. This position is mostly Business Technical, Articulating and implementing changes using the Front End with understanding the impacts of changes to the system and users. This individual will be expected to participate in the interactions with the business users to obtain and drive requirements or understand their needs. They may be included in basic development, troubleshooting, analysis, design, user success and implementation of Force.com platform solutions.
SKILLS:
- Associates or technical degree required, Bachelors Preferred
- A minimum of 3 years of general work experience
- At least 1 year of Salesforce.com Administrator Experience, Salesforce.com Experience at the Technical, Theory and Process Levels
- Building Objects, Fields, Workflow, Validation Rules, Page Layouts, Validating Data, building reports and user dashboards
- Understanding of the Salesforce.com Security Model, Validation Rules, Workflow Rules, etc.
- Basic Understanding of the development aspects of the Force.com Platform.
- Documenting Processes Using Powerpoint, Visio, and other documenting tools.
- Closing Tickets, Closing Team Administrative Tracking Information
- Strong Business Technical Skills, Supporting Sales, Services, Marketing, Finance & Project Management
- Good Communication/Interfacing Skills relating to Business Processes, programming and auditing.
- Business Analytics Experience - Knowledge & Development (Dashboards & Reporting)
- CRM Experience AND/OR working with Sales, Finance and Support teams. Development or Related Business Technical Roles.