IT Quality Consultant

Alicante  ‐ Onsite
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Keywords

Description

SEC and a Global IT Consulting Company are working together in the search and selection for a Quality Consultant for an international project in Alicante.

You will be working within the Infrastructure Department to support to and report directly to the Quality Performance and Risk Officer (QPRO). You will manage under the supervision of the QPRO the successful implementation and maintenance of processes within the projects as well as the co-ordination between the stakeholders, the established QMS, the certification organisation and Project Management to guarantee the maintenance of the certification acquired in 2013 within deadlines. You will also assure the alignment with the existing certified system.

This is a 1 year contract within a long term project with high possibilities of extension.

Your main responsibilities will be:

-Supporting the process so that it meets user requirements and delivers business value.
-Coordinating ISO 9001 activities and QMS maintenance for the area, including mapping any new processes that are required.
-Ensuring compliance with ISO 9001 in his/her area
-Delivering suitable communications and training to the people who carry out the process in coordination with Process Experts
-Setting up and adjusting performance and risk measures using the performance and risk indicators and ensuring that actual measures and indicators remain aligned
-Reporting on process performance and risks to the Process Owner
-Maintaining accurate and useful referencing from the process card, to supporting documentation
-Maintaining regular contact with the Process Expert to ensure a two-way flow of information about the process and to ensure process maintenance/update
-Acting as a channel for feedback from the people using the process, including handling improvement ideas (in case of Business changes, representing the department and bringing a horizontal perspective) and tracking the related action plans
-Maintaining the Action Log for his/her area
-Liaising with the Quality Management Service to share plans, progress and issues

You should be compliant with the following profile:

-Have a good knowledge of project management standards and methodologies
-Proven experience in implementing a Quality Management System in IT for at least the last 8 years
-Proven experience in implementation and certification of ISO 9001
-Proven experience in the maintenance of ISO 9001 Quality Systems in terms of:
oIdentification and management of non-conformities
oDesign and follow up of preventive and corrective actions
oAnalysis and follow up of survey results
oFollow up and improvement of the system through the analysis of Key Performance Indicators and customer feedback
oAwareness of the staff
oDirect communication with the management team
oPreparation to internal and external auditsISO 9001: 2008 certification
-Have knowledge of project management tools (preferably with the tools specified by the Office, eg Clarity, Jira).
-Have knowledge of MS Office, MS-Project and Visio and Remedy.
-Strong capacity in preparing and writing documents.
-Excellent communication and presentation skills.
-Excellent reporting methods.
-Proactive approach
-Ability to apply high quality standards to all tasks, and ensuring that nothing is overlooked.
-Capability of integration in an international/multicultural environment, rapid self-starting capability and experience in team working, understanding the needs, objectives and constraints of those in other disciplines and functions.
-Ability to participate in multi-cultural meetings.
-Applicants must have an excellent command of written and oral English (both will be tested) and a basic knowledge of Spanish. Knowledge of any other language of the office (DE, EN, ES, FR, IT).
-Proactive approach
-Ability to manage priorities

For further information and consideration for this excellent opportunity, please send a copy of your CV word formatted FAO Paula Martin

Even if you are unsure on your suitability for this position but you are looking at the possibility of some progression in your current job or a change in your career path, please feel free to contact me for a friendly chat to explore any options that may be open to you.

All enquiries will be dealt with in a strictly confidential manner.

SEC are an ISO9001:2000 accredited specialist Recruitment Company.

SEC Recruitment Limited is acting as an Employment Agency and/or Employment Business

Start date
n.a
Duration
1 year
From
SEC Recruitment Ltd
Published at
11.01.2014
Project ID:
649697
Contract type
Freelance
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