Description
IT Operations Analyst - Financial Advisory - London - 35-45kIT Operations Analyst required for a leading London based Financial Advisory Company.
Candidate Profile:
- Highly organised
- Excellent communications skills
- Excellent customer service skills
- Self Starter
Key Responsibility of an IT Operations Analyst:
- Provide 1st,2nd and 3rd line support to internal staff on agreed business, infrastructure and general IT applications
- Establishing, evolving and maintaining professional application support methodologies within SHL.
- Install, configure, commission, test, release, troubleshoot, document and maintain agreed solutions.
- Testing of new processes, reports and software before user acceptance testing commences.
- Provide user support to internal staff
- Coaching trainees
- Deployment
- Troubleshooting & problem solving skills
Essential Skills required by an IT Operations Analyst:
- Past application support experience
- Experience in Microsoft products, Exchange, Active Directory, group policies and associated technologies
- Understanding of testing methodologies
- Mobile device management and security
- Basic understanding of Virtualisation i.e VMWare
- Previous experience in the Banking & Finance industry
Package:
- 35 - 45k + Benefits
If you are interested in this IT Operations Analyst role based in London then please apply or contact Nirain Patel Sthree UK is acting as an Employment Agency in relation to this vacancy.