Description
IT Co-ordinator, Contract, Dublin.Our client is looking for an IT Co-ordinator for a 1 year contract based out of their Dublin office.
The role will be joining the IT department of a large multinational organisation.
The role will be co-ordinating support activities, including:
- Set up of new user mobile accounts; porting in of mobile numbers; transfers to and from the Client account
- Co-ordination of device shipping across EMEA
- Co-ordination of schedules with users across EMEA for device deployment & email of MDM instructions to each user
- Co-ordination of device repair for EMEA.
- Creation and update of tech asset details and users' mobile device details across EMEA
- Managing all queries and issues with the network providers. Example: roaming bars, international call bars, network issues, voicemail, caller display etc.
- Billing Queries
- Experience of working in an IT environment
- Experience of working with telephony and related equipment
- Good telephone manner and communication skills
- Good understanding of M/S Office products (Word, Excel etc.)