Description
Wintel Technical Design Consultant - Windows, AD, VMWare, Citrix, SCCM, Exchange is required by my client who is based in Peterborough.
Essential Technical Skills:
- At least 3 years in depth knowledge and design experience in a similarly scaled environment, you will also need to have 3rd/4th line problem solving experience.
- Demonstrable knowledge of designing, maintaining and fixing Windows 2012, 2008, and 2003
- Knowledge and expertise in technologies such as Active Directory, DNS, DHCP
- A working knowledge of the LAN and WAN technologies and protocols
- A sound knowledge of virtual server technologies including VMware and Hyper-V
- Experience of Thin Client desktop and application delivery, primarily using Citrix products (Xenapp and Xendesktop)
- Knowledge of backup technologies with specific knowledge in at least one product
- Knowledge of anti-virus technologies with specific knowledge in at least one product
- Knowledge of software deployment technologies including SCCM and APP-V
- Excellent knowledge of system hardware platforms including HP/Dell/IBM
- Knowledge of MS Exchange messaging systems
- Design & Support experience of advanced Windows based technologies eg Clustering/DFS/WLB
- Experience of designing and carrying out server builds, upgrades and associated documentation
- System security/Server hardening
Essential Non-Technical Skills:
- A positive attitude and willingness to contribute to developing the teams knowledge
- A strategic approach to developing the service
- A team player
- Commitment to delivering a quality service
- Excellent communicator, able to articulate issues and solutions to customer, third party and internal contacts, both written and verbally
- Able to take responsibility for tasks and see them through to satisfactory conclusion, even when this requires support from other people/teams
- Ability to prioritise/reprioritise effectively and develop contingency plans
- Able to work to agreed standards and practices
- Is able to identify broken process and draft solutions
- Understands customer needs as well as service commitments and is able to deliver to them
- Able to produce high quality documentation in agreed format
Highly Desirable:
- MCSA/MCSE
- ITIL qualification
- Experience of storage systems (SAN/NAS)
- Scripting skills
- Unix and/or Linux skills
Outputs Required:
- Designing solutions to address customer requirements, working closely with the Solutions Architect to drive solutions forward.
- Action, update and resolve logged support incidents in line with SLA commitments
- Participate in a rota for out-of-hours support may be called upon
- Contribute towards the development of the service and deploy approved system changes
- Produce and update implementation and support documentation
- Produce the frame work for reports as required and hand them over to the BAU team to produce on a regular basis
- Occasional Management and administration of backup systems
- Provide support for Business Continuity activities
- Uphold the organisations values, methods, and policies
Mercator IT Solutions provides services as an agency and an employment business