Description
Supports the efforts to optimize the utilization of products, providing additional value to the customer, and for complaint investigation, analysis, and problem resolution through coatings field analysis. Supports the efforts of the Technical Service Team through data collection and analysis. Contributes to Product Design Reviews, as required, to achieve product introduction goals (eg through coatings field analysis during color workability).- Measure, monitor, chart, report and analyze product and process performance (coatings field analysis).
- Measure and monitor inventory.
- Participates within the site service team safety program.
- Strictly complies to the Assembly Plant Service Process in the customer plant.
- Supports customer and internal project schedule compliance through coatings field analysis activities.
- Support launch activities through coatings field analysis.
SPECIAL SKILLS REQUIRED:
- Manufacturing Environment Experience
- Computer Skills
- Lotus Notes
- MS Word
- PowerPoint
- Excel
- Basic Problem Solving/Root Cause Analysis ability
- Good verbal and written communication skills
- Good interpersonal skills
- Paint Application Knowledge/Experience
- Defect Recognition, Analysis and Identification
- Understanding of quality systems and concepts
- SAP Knowledge/Experience