Description
- Supports the telco interfaces of larger systems
- Support the LAN/WAN and Microwave networking links.
- Communication hubs, integrated network systems and multi-site trunked systems.
- Post-sale installation, optimization, maintenance, and management of mobile communication systems. Focuses on maintaining optimal performance levels across an integrated system.
- Installs and optimizes system hardware and software. Conducts routine system maintenance and performance monitoring to manages system availability.
- Provides primary point of contact for 2-5 customer sites that require end-to-end performance monitoring and management. May also be dedicated support providing system maintenance or management for a single customer.
- Coaches others in troubleshooting with computer based tools.
- Looks for opportunities to use new tool solutions.
SKILLS:
- Must have LMR experience and good RF experience
- Understands SmartZone Trunking, Secure, and Client Server Networking concepts.
- Understands technology, system interfaces, and functionality of the system.
- Understands requirements of system optimization, verification, and audit testing in ensuring system performance.
- Ability to instruct others in the technical aspects of the system.
- Advanced knowledge of computer systems and Intermediate knowledge networking.
- Ability to use computer to perform diagnostics remotely or locally across a network.
- Ability to learn to use computer operating systems and common application for characterizing and resolving issues for multiple technologies. (Example: Unix, DOS, NT, Windows 98 and 2000).
- Has intermediate knowledge of hardware and software tools for RF and Networking
- Must have either an Associates Degree, Technical certificate, military training or Project Management certification
- 6 years technical work experience (at least 2 years in project management) required.