Description
MAJOR RESPONSIBILITIES:- Measure, monitor, chart, report and analyze product and process performance
- Measure and monitor inventory.
- Supports the efforts of the Technical Service Team through data collection and analysis.
- Supports the efforts to optimize the utilization of products, providing additional value to the customer, and for complaint investigation, analysis, and problem resolution through coatings field analysis.
- Contributes to Product Design Reviews, as required, to achieve product introduction goals
- Participates within the site service team safety program.
- Supports customer and internal project schedule compliance through coatings field analysis activities.
- Support launch activities through coatings field analysis
- Provide information/data to support Lab Work Requests to meet account needs.
- Support Problem Resolution Activities through coatings field analysis.
- Assists with color audit reviews through coatings field analysis.
- Assists improvement efforts by providing coatings field analysis to effectively raise our customers performance.
- Assists in the auditing, improvement, correction of key product processes that are designed to deliver/determine/impact final product performance and customer enthusiasm through coatings field analysis.
- Applies knowledge of quality systems and customer requirements to initiatives.
- Comply with Quality Systems and customer quality standards.
- This position is Second Shift
Understanding of customer labor policies
- Business IT Tools (MS Office, Lotus Notes, MS Project)
- Technical Troubleshooting.
- Laboratory Test Methods.
- Quality Systems compliance.
- Analytical Instrumentation
- Physical Property Testing Equipment
- A Bachelors Degree in Technical fields such as Chemistry or Engineering with approximately 2 years of relevant experience or a High School Diploma with equivalent technical training and/or five years relevant experience.
- Must be experienced in a manufacturing environment.
- Must have good interpersonal skills, mechanical aptitude, and familiarity with quality systems concepts
- Must be available to work rotating shifts, weekends (when necessary), able to travel on a limited basis and must be physically capable of working on feet for extensive periods of time.
SPECIAL SKILLS REQUIRED:
- Manufacturing Environment Experience
- Computer Skills: Lotus Notes, MS Word, PowerPoint, Excel
- Basic Problem Solving
- Root Cause Analysis ability
- Good verbal and written communication skills
- Good interpersonal skills
SPECIAL SKILLS DESIRED:
- Paint Application Knowledge/Experience. Application Methods and Techniques
- Defect Recognition, Analysis and Identification
- Understanding of quality systems and concepts
- SAP Knowledge/Experience (a plus)