Description
Senior Production Support - Investment Bank - 60-70kProduction Support - Equity Derivatives - Application Support - Scripting - Technical - Back Office
Highly reputable and marketing leading Investment bank is seeking an highly technical exerienced Senior Production Support for their back office.
Key Responsibilities of a Senior Production Support Specialist:
- Provide 2nd line technical support for applications within middle and back office
- The ideal candidate will already be supporting applications and be technically competent in SQL Server, Oracle, Unix.
- Define and execute superior SLA based procedures for a 24/6 production cycle
- Maintain relationships with vendors and development teams to drive improvements required for supportability, and remain informed on functional enhancements
- Help develop and maintain an information repository of application support material that can be accessed by support resources
- Act in a strict change management regime, involving testing in UAT and like-live environments and weekend releases
- Small scale weekend application upgrade, configuration and patching across multiple environments in line with requirements
Experience of a Senior Production Support Specialist:
- Substantial technical experience
- In-depth understanding of the technical architecture of applications
- Query Optimisation
- Performance tuning
- Complex troubleshooting of production issues (App Logs, System files, Queries, Performance issues, Reports, manipulations)
- Strong scripting experience
- PL-SQL
- Bash
- Perl
- Ability to negotiate agreements and maintain effective business partnerships with peer support & operations groups.
- Application monitoring experience
- Release, Change, Problem, Incident Management experience
- Must have work in a strict ITIL environment
Production Support - Equity Derivatives - Application Support - Scripting - Programming
Overall this will be an extremely varied role, with complex troubleshooting, releases, maintaining the environment, upgrades and project work.
Location: Central London
Salary: £60,000 - £70,000