Senior Production Support - Banking - 60-70k

City of London  ‐ Onsite
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Description

Senior Production Support - Investment Bank - 60-70k

Production Support - Equity Derivatives - Application Support - Scripting - Technical - Back Office

Highly reputable and marketing leading Investment bank is seeking an highly technical exerienced Senior Production Support for their back office.

Key Responsibilities of a Senior Production Support Specialist:
  • Provide 2nd line technical support for applications within middle and back office
  • The ideal candidate will already be supporting applications and be technically competent in SQL Server, Oracle, Unix.
  • Define and execute superior SLA based procedures for a 24/6 production cycle
  • Maintain relationships with vendors and development teams to drive improvements required for supportability, and remain informed on functional enhancements
  • Help develop and maintain an information repository of application support material that can be accessed by support resources
  • Act in a strict change management regime, involving testing in UAT and like-live environments and weekend releases
  • Small scale weekend application upgrade, configuration and patching across multiple environments in line with requirements


Experience of a Senior Production Support Specialist:
  • Substantial technical experience
  • In-depth understanding of the technical architecture of applications
  • Query Optimisation
  • Performance tuning
  • Complex troubleshooting of production issues (App Logs, System files, Queries, Performance issues, Reports, manipulations)
  • Strong scripting experience
    • PL-SQL
    • Bash
    • Perl
  • Ability to negotiate agreements and maintain effective business partnerships with peer support & operations groups.
  • Application monitoring experience
  • Release, Change, Problem, Incident Management experience
  • Must have work in a strict ITIL environment


Production Support - Equity Derivatives - Application Support - Scripting - Programming

Overall this will be an extremely varied role, with complex troubleshooting, releases, maintaining the environment, upgrades and project work.

Location: Central London

Salary: £60,000 - £70,000
Start date
03/2014
From
Real Staffing
Published at
12.03.2014
Project ID:
677610
Contract type
Permanent
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