Description
IT Operation Middleware Applications Engineer
Location: Belgium - Brussels
Duration: 6 months
As an IT Operation Middleware Applications Engineer you maintain and operate systems, regarding functional and operational aspect in order to respect availability and optimal quality of the systems and services.
Incident/Problem Management
- You provide second level of support to handle functional and technical incidents or problems
- You create and follow problems/incidents forms with suppliers
Duty Role
- You will participate to the team duty role (on remote) after 4 weeks of cross team training
Service Level/Avaibility Management
- You define maintenance procedure and realize preventive maintenance in order to ensure optimal quality of the systems and services.
- You optimize availability by monitoring and reporting on all key elements of availability, Determining availability requirements
Capacity Management
- You monitor the performance and the throughput of business process, Tuning activities to make efficient use of resources
Change/Release Management
- You validate operations criteria for move to production of new system (Hw, Sw).
- You assist suppliers in order to validate test & acceptances deliverables and move to production
- You prepare and implement configuration changes with minimal impact on system and service availability.
Your profile
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Experience in an operational IT environment in a large company.
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ITIL knowledge or certification is a plus
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You are a good communicator and are customer oriented.
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You have good analytical and reporting skills and are able to act proactively.
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You have a strong team spirit.
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You master the following technologies:
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UNIX (advanced), Linux (advanced),
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SQL/SQL Server (basic),
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XML (advanced)
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Application Servers: Tomcat (advanced), Weblogic (advanced), Jboss (basic), WebSphere (basic)
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XML (Security) Gateway - IBM XS40 (advanced)
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