Description
For one of our customers (European Institutions), we are currently looking for a Sharepoint Specialist.Tasks and Responsibilities:
1. Ensure 1st line functional support, including advanced issues. This covers ensuring helpdesk, setting up team sites, acting as point of contact for capturing users requirements/suggestions/complaints and for the corresponding follow-up;
2. Provide coaching to end-users (best practices)
3. Monitor the respect of user policies/ best practices and propose corrective measures
4. Contribute to increasing the awareness of staff on new collaboration and unified communications means and practices and support the change (info sessions, demos, webinars, marketing materials)
5. Participate to the implementation of request for changes (CRQ or projects) of our SharePoint environment in accordance with the change management standards. This includes analysing requirements or issues with business users, proposing solutions (eg. 3rd party components or custom developments) as well as implementing them.
6. Contribute to Information management activities (inc. taxonomy, managed metadata, content types, search)
7. Organise User Group meetings, including meeting logistics, prepare meeting agenda and supporting materials as well as follow-up of actions.
8. Contribute to the elaboration of our SharePoint platform roadmap, governance and user policies
9. Maintain and contribute to the further development of the user support materials repository (how to guides, presentations, videos, e-learning)
Essential
Strong SharePoint 2010 functional expertise (OOTB functionalities, configuration possibilities)
Strong SharePoint 2010 technical expertise (SP developments and extensions)
Desirable
NINTEX expertise
Sound knowledge of SharePoint 2013 and Office 365
Experience
SharePoint coaching skills (power user)
Business analyst
Large number of real-life experiences in SharePoint deployments, setup, governance and user support
Skills
Analytical skills
Good interpersonal skills