Cisco Customer Support Engineer, Oslo

Job type:
permanent
Start:
05/2014
Duration:
Perm
From:
Darwin Recruitment
Place:
Oslo
Date:
04/04/2014
Country:
flag_no Norway
project ID:
689623

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Customer Support Engineer, Cisco, 2nd/3rd Line

Our client, a leading Norwegian company in video and cloud technology, is looking for a Customer Support Engineer to join a start-up business in voice and video for cloud technology. The role is based in the Oslo area of Norway with a good salary, excellent benefits package, stock options and opportunity for career progression. This role is ideal for an network support engineer with a CCNA qualification with good routing and switching knowledge, who wants to take that next step in their career.

As a Customer Support Engineer, you will be responsible for;
Answering support queries from 1st, 2nd and 3rd line
Ensuring a high level of service delivery
Act as the technical authority for Cisco products and services
Provide commercial and technical expertise for clients
Troubleshoot and resolve issues in a timely manner

Customer Support Engineers must have;
CCNA lab certification minimum (CCNP preferred)
Experience working on LAN/WAN networks
Ability to give consulting and support to customers
Speak fluent English to business level

For a successful support profile, our customer offers the following benefits;
Good salary with excellent benefits package
Security of working with a well-established and respected brand
Opportunity to work with cutting edge technology in the video and cloud
A creative and challenging environment that will put your skills to the test
Stock options

If you feel you meet our customer's requirements, live in Oslo and are interested in applying for the position, please apply using the links.