IT Relationship Manager

London  ‐ Onsite
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Keywords

Description

Role - IT Relationship Manager
Contract - 4 months
Location - London

Candidates are required to hold a current Disclosure Scotland Certificate (dated within the last 12 months), or be willing to apply for the certificate at CV submission stage.

A IT Relationship Manager required initially 4 months, location London

The successful candidate is likely to have 5+ years experience of IT Problem Management, good technical awareness of IT systems, stakeholder management experience, customer relationship management experience, be ITIL Certified, and ideally have worked within the energy sector.

Essential skills & experience:
*Exceptional analytical skills; and experience within a live operational environment.
*Strong learning agility and problem solving skills.
*Experience in a challenging stakeholder environment.
*Excellent communication skills with the ability to engage with both business/policy experts and technologists.
*Ability to explain complex technical issues and solutions to a non-technical audience both verbally and in writing.
*Technical IT background.
*Excellent written, verbal, presentation and interpersonal skills.
*Client relationship management experience; ideal experience includes external client management (expectations, communications, escalation, feedback, etc.)

Desirable:
*Experience in large scale government programmes.
*Knowledge of the IT infrastructure with underpins the operation of the retail electricity industry would be beneficial.
*Understand data models and structures.

Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.

Start date
n.a
Duration
4 months
From
Certes Computing Ltd (Birmingham)
Published at
05.04.2014
Project ID:
690897
Contract type
Freelance
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