Description
Relationship Manager - Energy - Contract - Paris
Skills:
Excellent communication and negotiation skills
Ability to play the role of a spokesperson as well as a mediator when needed
Ability to sell Concepts effectively to secure buy-ins from senior client stakeholders
Ability to clearly express ideas and connect with the client business teams
Ability to communicate the impact of any technical initiative on the business
Experience in IT Service initiatives in the past would be a huge advantage
Roles and Responsibilities:
Build strong relationships with client stakeholders to effectively communicate the benefits of adopting a new way of working
Socialize the initiative/be the spokesperson to create the mind-set required for the success of the initiative
Give them confidence in our capabilities through examples and achievements within the projects
Get a buy-in from the stakeholders to adopt this initiative and wholeheartedly implement it and demonstrate success
Regular meetings with the senior management and business stakeholders to ensure they are up-to-date on the happenings on the ground and are aware of the progress or lack of it - explaining any risks and challenges being faced in the initiative
Ensure all good work gets publicized - conduct events, workshops & other programs etc. to spread the message across all departments, teams and entities
Point of escalation and resolution for all matters which will influence the standing of the eyes of the customer. This includes delivery, sales proposals, personnel on the ground etc.
Metrics:
Business & Senior client stakeholders' feedback on the awareness and progress at different stages in the initiative
How well the initiative has been adopted across the entities and the teams within each entity
The positive perception about created within the client entities
Success and timeliness of the initiative
Notwithstanding any guidelines given to years of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.
Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally: Please see our website for our full diversity statement.