Description
Sales Representative - Loughborough - 3 month initial contract
Our client is seeking a Sales Representative to be based in Loughborough on an initial 3 month contract.
Job description:
Job Description
1.Achievement of specific sales targets through the following:
Proactively selling orthodontic products via the telephone.
Calling end users of competitive products to sell the features and benefits of the client to convince them to switch.
Delivering specific targeted telesales campaigns.
Carrying out follow up calls for marketing campaign responses with a view to generating sales.
Following up on specific promotions to increase success rates and drive sales.
Managing telephone only promotions to drive incremental sales.
Making follow up outbound calls for sample requests and identifying opportunities for sales.
2.Management of specific accounts to drive loyalty and prevent erosion
Working in collaboration with National Sales Manager, being the key point of contact for identified accounts over the phone.
Management of customer relationships via the phone to encourage loyalty and prevent erosion.
Managing inbound calls relating to active campaigns.
Talking knowledgeably about products and their applications in order to generate sales.
Providing cover for the Territories via the telephone in times of territory vacancy/sales person absence.
Generating qualified leads for the field based sales team.
3.Achieve best practice in Customer Relationship Management
Keeping an accurate and comprehensive customer database, achieving targets of in excess of 95% data quality.
Recording all customer interactions.
Skills and Experience
Previous call centre experience with strong customer focus.
Good understanding of the sales process & a proven track record of delivering sales to forecast
Understanding of dental and orthodontic market products preferred but not essential
Challenger mind set, self-motivated, tenacious & driven
Strong time management & organisation skills
Ability to prioritise and be flexible in adjusting where necessary
Account Management experience
Negotiation skills
Siebel CRM experience
Team Player