Support Analyst WebSphere Linux Java LDAP SQL - eClient Security team

Utrecht  ‐ Onsite
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Description

JOB DESCRIPTION TITLE

Support Analyst WebSphere Linux Java LDAP SQL - eClient Secur

ROLE

Job description:

You will act as support analyst in a dedicated project team: the eClient Security team. The specific goal of the project is realizing, the technical implementation of a single sign -on functionality for Client International and Client Netherlands applications.

You will provide 2nd line application support for the E-commerce IT CRM, Websites, ORS Control SA and Treasury systems. You will act on requests from the 1st and 2nd line support - functional team, and follow the correct chaise ( incident ) procedures within the departments of IS & T and keep in touch with the requestor. We expect you to proactively solve application related questions and issues -including escalating to other ( IT ) support groups when needed .

Your work will further Top Consist more or formula tion requests for changes, acceptance testing and you will Coordination bug fixes and will align with our internal and external software vendors. Also you will describe and identify in collaboration with 2nd line support team incidents and requests and providence analysis, test data and advise to technical and development teams and application users. You will monitor the integrity of the batch processes and advise the business Regarding improvements of the data integrity in the chain .

REQUIREMENTS

  • Experience as a support analyst ( for min 4 years
  • Experience with/knowledge or WebSphere version 7/8 ( for at least 4 years )
  • Experience with/knowledge of Linux ; (MUST )
  • Experience with/knowledge of LDAP, SQL, and Java
  • Knowledge of Oracle on conceptual level
  • Knowledge of ITIL/ASL
  • Knowledge and experience with Agile/Scrum way of working
  • Knowledge of and experience with systems and security aspects in a complex (financial ) environment
  • Knowledge of Internet techniques, processes and workflows (preferred).

Education

HBO/WO (NL) preferably in Programming, Information Technology or Business Engineering .

Personal Qualities:

  • Customer focus and focus on results
  • Ability to motivate and challenge people to get the best from them elves
  • Proactive attitude towards tackling issues
  • Thinking and sticking to structures, However -allowing flexibility to adopt pragmatic solutions
  • Ability to work in small teams in a dynamic and international environment
  • Self Supporting and steering
  • Willing and able to take the initiative

Skills

  • Pro -active
  • Planning and organizing skills
  • Excellent communication skills
  • Strong written and verbal communication skills
  • Stress tolerance
  • Flexible attitude
  • Organization sensitivity
  • Proficient in English and Dutch verbally as well as in written communication .

- Team consists of 8 persons/FTEs: project, 3 developers, 2 business analysts, one tester and supporter

LANGUAGES

Please send your updated resume in Word format to SY International so we can review and short-list your profile for this position.

Start date
Immediate
Duration
6 months +
(extension possible)
From
SY International
Published at
18.04.2014
Project ID:
697612
Contract type
Freelance
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