Field Services Operations Manager (ericsson Background)

TH  ‐ Onsite
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Keywords

Description

More than 7 years in the related area, Ericsson background, familiar with Props-C, Ericsson Process

    • Act as the main interface towards the respective Accounts in the country of operation for all filed services delivery issues.
    • Prepare overall strategy and objectives of the unit, develop and implement the necessary change processes and controls.
    • Establish communication routines in the FSO organisation so that all personnel receive relevant information at correct moment and preparation for future changes in technology.
    • Be responsible for the budget of FSO Units, including headcount dimensioning and competence development of the organization to meet the business demands.
    • Reports monthly on FSO performance and corrective actions required to address any of track performance areas.
    • In line with Delivery Strategies and deployment plans from NRO and MS, make prioritizations for service and resources deliveries towards the projects.
    • Define future resource and skills requirements based on forecast and deployment plans.
    • Build and maintain resources and ensure quality service delivery as per assignment - Follow up on KPI's
    • Monitor and take actions on FSO performance
    • Ensure the highest level of Health and Safety Standards are maintained within all FSO operating units.
Start date
n.a
From
First Point Group
Published at
19.04.2014
Project ID:
697692
Contract type
Freelance
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